Dayforce Managed Support
Responsive, expert support for teams already live on Dayforce — so your HR and payroll people can stop firefighting and get back to their real jobs.
Everything your team needs after go-live
Pick the areas you need help with — or hand us all of it.
Configuration & pay rules
New pay policies, shift premiums, overtime and union rules, org changes and workflow tuning — configured correctly the first time.
Payroll-run assistance
An extra set of expert hands each pay cycle to validate, catch issues early and keep employees paid correctly and on time.
Integrations & interfaces
Benefits carriers, GL feeds, time-clock imports and SSO — built, monitored and fixed before a silent failure hits month-end.
Reporting & analytics
The reports and dashboards leadership actually asked for, built and maintained so you're not exporting to spreadsheets.
Year-end & compliance
Support through the annual crunch and regulatory changes, so the highest-risk period is the calmest.
Enablement & documentation
We document your config and train your team, so critical knowledge never walks out the door again.
You need Gomateck if…
- Your implementation partner has rolled off and you feel the gap
- One person holds all the Dayforce knowledge — and that's a risk
- Every payroll run is stressful and manual
- Change requests sit in a backlog for weeks
- An integration broke and nobody noticed until it was a problem
- A full-time Dayforce hire is too much cost for the actual workload
How engagements start
Free discovery call
30 minutes to understand your setup and pain points.
Right-sized plan
Ad-hoc, monthly block, or dedicated — scoped to you.
Onboarding
We map your config & integrations and take the load in about a week.
Flexible plans, scoped to what you use
No long lock-ins. Start small and scale as you trust us.
Ad-hoc
For occasional changes and the odd fire to put out.
- Configuration & change requests
- Troubleshooting
- Email & WhatsApp support
Monthly support
The sweet spot: a dependable block of expert hours every month.
- Everything in Ad-hoc
- Payroll-run assistance
- Integration monitoring
- Priority response
Dedicated
For complex or high-volume environments needing steady hands.
- Everything in Monthly
- Named specialists
- Reporting & analytics
- Year-end programme
Dayforce support questions, answered
What is Dayforce managed support?
Ongoing, on-demand functional help for organisations already live on Dayforce — configuration, pay rules, payroll-run assistance, integrations, reporting and year-end — without a full-time hire or an expensive partner on retainer.
Can you help if another partner implemented our Dayforce?
Absolutely. Most clients went live with someone else and need responsive support afterwards. We support your system no matter who set it up.
How much does it cost?
Flexible plans priced to what you actually use — ad-hoc, monthly block, or dedicated. Book a free call and we'll scope it honestly.
How fast do you respond?
We reply within 1 business day, and faster for urgent payroll-impacting issues, with global time-zone coverage.
Get Dayforce support that actually responds
Book a free 30-minute call. We'll listen, show you how we'd help, and scope a plan — no pressure.
Book my free call